Business Services apprenticeships (England & Wales)

Behind every piece of legal advice is a team keeping the firm organised, informed and on schedule. This apprenticeship puts you in that team. You’ll manage competing priorities, work with people across the firm and with the clients we advise, and look for better ways of doing things. Some days you’ll work on your own, some days as part of a team. Either way you’ll be trusted with work that matters, alongside people who have done the job for years. The skills you build here – organisation, judgement, communication – travel with you into any industry. We run business administration apprenticeships across different parts of business services, so there is more than one direction to take.

What a client thinks of CMS often starts with a room, a welcome and everything working as it should. That is your job. You’ll get meeting rooms and client floors ready for the day, set up spaces for meetings and seminars, and work with the IT, AV and facilities teams to sort out anything that isn’t right. Each week you’ll check every conference and meeting room, from equipment to lighting to air conditioning, and log whatever needs attention. You’ll also help plan office moves and changes, which means thinking ahead and keeping a lot of moving parts in order. It is a practical role with plenty of contact with clients and colleagues, so you’ll build genuine customer service skills alongside the technical side of facilities.